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Terms of Service

Last updated: August 9, 2026

Welcome to CRE8. These Terms of Service ("Terms") are a legal agreement between you and Relevant Records ("CRE8," "we," "us," or "our"), the operator of the CRE8 platform at usecre8.com (the "Service"). By creating an account, subscribing, or otherwise using the Service, you agree to these Terms. If you don't agree, don't use the Service.

1.The Service

CRE8 is a creative toolkit for making lyric videos, captioned videos, music visualizers, and related content. You can upload audio and video, generate and edit assets, and export finished videos. Features, limits, and pricing may change over time.

2.Your Account

  • You must be at least 16 years old (or the age of digital consent in your region) to use CRE8.
  • You're responsible for keeping your login credentials secure and for all activity under your account.
  • Provide accurate information and keep it current. One person or entity per account unless we agree otherwise.
  • Notify us promptly at hello@usecre8.com of any unauthorized use.

3.Subscriptions, Billing & Refunds

  • CRE8 offers a free tier and paid subscription tiers, with the export and usage limits described on the current pricing page. Paid plans are billed monthly or annually in advance through our payment processor, Stripe.
  • Paid plans auto-renew each billing cycle until canceled. You can cancel anytime from Manage Subscription, which opens Stripe's billing portal. Cancellation takes effect at the end of the current billing period — you keep access until then.
  • Plan usage allowances (exports and syncs) reset every 30 days and do not roll over.
  • Plans include monthly usage limits and a per-upload size cap. We may throttle, suspend, or require an upgrade for use that materially exceeds fair use or that threatens the stability of the Service.
  • Except where required by law, payments are non-refundable. If you believe you were billed in error, contact us and we'll review it in good faith.
  • We may change pricing and features with reasonable notice; changes apply to your next billing cycle. Some features may be added, changed, or offered as "coming soon" and are not guaranteed to be available on any plan.

4.Your Content & Copyright

You are responsible for what you upload. CRE8 is a tool — it does not grant you rights to any music, video, images, or lyrics you don't already own or have permission to use.

  • You keep all ownership of the content you upload and the videos you create ("Your Content"). We claim no ownership of Your Content.
  • You grant CRE8 a limited license to store, process, transcode, and display Your Content solely to operate the Service for you (e.g., generating previews, exports, and thumbnails).
  • You represent that you own or have the necessary rights, licenses, and permissions for all content you upload, including any songs, recordings, lyrics, footage, and third-party material.
  • Don't upload or create content that infringes copyright, trademark, or other rights, or that is illegal, hateful, harassing, or sexually exploitative of minors.
  • We respond to valid copyright complaints and may remove content and terminate repeat infringers. Send notices to hello@usecre8.com.

5.Acceptable Use

Don't misuse the Service. In particular, don't: reverse engineer or scrape the platform; resell or redistribute the Service without permission; upload malware; attempt to bypass usage limits, security, or billing; use CRE8 to violate anyone's rights or any law; or overload our infrastructure. We may suspend accounts that do.

6.Third-Party Services

CRE8 relies on third parties to function, including Stripe (payments), Render (application hosting), Supabase (database), Cloudflare (storage, delivery & domain), and AI/media providers used for generation and transcription. Your use of the Service may be subject to their terms. We're not responsible for third-party services, and importing from external sources (e.g., pasting a link) is your responsibility to ensure you have the right to do so.

7.Our Intellectual Property

The CRE8 platform, including its software, design, branding, presets, and templates we provide, belongs to Relevant Records and is protected by law. These Terms don't grant you any rights to our branding or code beyond using the Service as intended.

8.Disclaimers

The Service is provided "as is" and "as available," without warranties of any kind. We don't guarantee the Service will be uninterrupted, error-free, or that outputs (including AI-generated results, transcriptions, or key/BPM detection) will be accurate. You use outputs at your own discretion.

9.Limitation of Liability

To the maximum extent permitted by law, Relevant Records will not be liable for any indirect, incidental, special, or consequential damages, or for lost profits, data, or content. Our total liability for any claim relating to the Service is limited to the amount you paid us in the three (3) months before the claim.

10.Termination

You can stop using CRE8 and cancel anytime. We may suspend or terminate accounts that violate these Terms or that create legal or security risk. On termination, your right to use the Service ends; we may delete Your Content after a reasonable period.

11.Changes to These Terms

We may update these Terms. If we make material changes, we'll take reasonable steps to notify you (e.g., by email or in-app). Continuing to use the Service after changes take effect means you accept the updated Terms.

12.Governing Law

These Terms are governed by the laws of the Province of Ontario, Canada, without regard to conflict-of-laws rules. Disputes will be handled by the courts located in Ontario, Canada, unless applicable law requires otherwise.

13.Contact

Questions about these Terms? Reach us at hello@usecre8.com.
Relevant Records · Ontario, Canada.